Job Description

Job Summary

Hope Lives Here!

At Nashville Rescue Mission, you’ll be empowered to influence and impact lives. Join our team today!

Nashville Rescue Mission is actively seeking a Donor Relations Officer to join our Development team. Are you the right person? The Donor Relations Officer leverages expertise as a collaborative member of the Development team, devising and implementing fundraising strategies in building relationships with assigned donors/prospects to secure major and planned gifts. Upholds the Mission Statement of Faith and Code of Conduct.

Job Responsibilities

Donor Cultivation and Relationship Management:

• Provides timely responses to donor inquiries and requests.
• Conducts database research to identify, qualify, and prioritize a portfolio of 150 major gift prospects from existing donors and external sources to sustain and upgrade individual giving levels of $5,000 and above.
• Develops and implements personalized cultivation and solicitation strategies for each prospect to build and maintain strong relationships with donors through regular communication, events, and in-person meetings, both on- and off-site.
• Records donor interactions and moves management in the Development database (CRM system) to track and report progress on activities and stages in the donor cycle.

Solicitation and Gift Closure:

• Prepares compelling proposals, presentations, and other materials to solicit major and deferred gifts, including grants and sponsorships from corporations and organizations.
• Leads the solicitation process, including making direct asks for financial contributions and pledges and negotiating gift agreements and charitable estate planning opportunities.
• Successfully closes major/planned gifts by demonstrating a clear understanding of donors’ capacities and interests and aligning them with organizational priorities.

Collaboration and Strategy:

• Collaborates closely with Development team members to align on various departmental initiatives, including major gift strategies, to achieve overall fundraising goals.
• Offers input into donor recognition and stewardship programs to ensure high-level donor engagement and retention.
• Promotes and represents Nashville Rescue Mission in the community through public speaking engagements, at external events, and conducting facility tours as needed.

Other Duties:

• Other duties may be assigned by the supervisor.

Performance Standards: 

• Meets or exceeds charitable revenue targets through assigned donors.
• Updates timely, thorough, and accurate reports of donor interactions in CRM system.
• Regularly reviews portfolio composition and size through the addition and removal of assigned prospects/donors to help focus time and efforts on high-yield activities.
• Supports the Mission Statement and Values of Nashville Rescue Mission.
• Upholds, cooperates with, and implements procedures and programs of Nashville Rescue Mission.
• Maintains confidentiality of donor information as well as resident, employee, and operations data.
• Adheres to the professional standards as set forth by Citygate and ECFA.

Qualifications

• Bachelor’s degree from an accredited college/university in communications, marketing, public relations, or related discipline required or 8 years of equivalent experience with a nonprofit.
• Successful track record in cultivating and stewarding new and existing donors and soliciting major gifts.
• A working knowledge of fundraising best practices, including moves management and CRM/donor databases.
• Familiarity or background in charitable estate planning is preferred.
• Outstanding verbal and written communication skills and public presentation skills.
• Possesses computer skills with emphasis on Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to qualify as a designated Mission vehicle driver under NRM insurance policy:
  • Valid driver’s license
  • Have no more than twomoving violations in a 3-year period or more than oneaccident in a 1-year period
  • Proof of insurance on personal vehicle (current)

Physical Factors:

• Regularly include standing, walking, reaching, lifting, bending, kneeling, stooping, sitting, pushing and pulling, lifting up to 30 pounds or less and climbing stairs.
• Regularly include typing/computer usage and speaking skills.
• Regularly include moderate reading and writing skills; proficient interpersonal relations and communicative skills; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
• Driving to/from meetings with potential and existing donors.

Additional Information

Benefits

HEALTH BENEFITS, TIME AWAY FROM WORK, PAID LEAVE, LIFE INSURANCE, AND MORE

Eligible employees have medical plan options that give you the flexibility to choose the coverage that is right for you. Plans include a Health Savings Account with both employee and employer contributions. Telemedicine services are also available with all plans. You can also enroll in Dental and Vision plans.

Nashville Rescue Mission offers a generous Paid Time Off policy that allows new employees up to 27 days off their first year (pro-rated based on start date) for relaxation, holidays and to care for themselves or a family member in times of illness. We also support our employees with paid maternity and paternity leave.

When life is getting difficult, it can help to talk with a professional. That’s why we have a Chaplain on staff as well as offer free counseling and referral services through the Employee Assistance Program.

As part of the Nashville Rescue Mission family, you can also enjoy other company-paid benefits like life insurance and short and long-term disability.

Student Loan Forgiveness

Created under the College Cost Reduction and Access Act of 2007, Public Service Loan Forgiveness allows borrowers who work full-time for nonprofits to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Retirement
Let us help you save for the future. Nashville Rescue Mission contributes 3% of an employee’s earnings after they have completed their first year of service. If you decide to contribute to the plan as well, you will enjoy a 50% match on contributions from 1% to 6%.

How to Apply

Nashville Rescue Mission is a Christ-centered community dedicated to providing hope for today, hope for tomorrow, and hope for eternity to those who are hungry, hurting, and experiencing homelessness.

We are always looking for extremely talented individuals to join our growing team of men and women who are focused on helping those who are hungry and experiencing homelessness. To apply, please visit our Careerspage to submit your resume.

Details

• Date Posted: March 17, 2025
• Type: Full-Time
• Job Function: Fundraising / Revenue Development
• Service Area: Religious
• Salary Range: $69,659.00 - $87,068.00
• Working Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

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