Job Description

From Clogs to Clarity: Join Our Team as a Drain Technician

Ready for a rewarding career where you're more than just a number? Join our tight-knit team and become part of a family-owned success story that's been going strong since 1982! We're a local legend, known for our top-notch service and unwavering commitment to customer satisfaction. Work for a supportive and fun company that wants to see you grow in your career.

Success as a Drain Technician entails efficiently diagnosing and resolving drain and sewer line issues for residential clients. You will also be responsible for turning over leads to our Sales Team. By expertly utilizing specialized equipment and techniques, you'll effectively clear clogged drains, conduct thorough sewer line inspections, and provide tailored solutions to prevent future blockages.

What can we do for you?

• Competitive compensation ranges from $20 - $25/hour DOE plus spiffs!
• Health Insurance
• Vision and Dental insurance
• 401k with company match
• Paid vacation
• Provide stability – over 30% of their staff have been employed for 10 years or longer.
• We’ve been in business for 40 years and have 5-star reviews.
• Ongoing training and professional development.
• Box seats to the Caps and Jiffy Lube Live for employees to enjoy!
• Team events for employees and their families.
• Tool, iPhone, and iPad Allowance
• Company provided Uniforms

Responsibilities for the Drain Technician:

• Complete all drain cleaning, jetting, and cable work related to in-home, service calls.
• Know how to establish customer rapport to provide the right products and services.
• Educate and assist customers on the importance of sewer repair and replacement.
• Help customers select the right maintenance plan and understand warranty information.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure the business's overall success.
• Protect drain cleaning equipment and keep a well-ventilated truck.
• Participate actively in all training exercises, morning meetings, trade shows, and
• retreats.
• Train and mentor apprentices to ensure quick, accurate repairs.
• Be accurate and timely with invoices, timecards, curbside feedback, and option sheets.

Skills needed for our Drain Technician:

• 2 years experience draining, with knowledge of local plumbing codes and the ability to make on-the-job applications.
• Willing to apply for a drain cleaning license if not already licensed.
• Clean, safe driving record.
• Personable and professional with a knack for diffusing messy situations.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communication.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.
• Pass a drug screen and background check.
• Ability to pass a D.O.T. physical to drive a company vehicle

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background check and drug test are required to be considered for this position.

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