Location: Valley Stream, NY
Salary: Starting at $65k+
Job Summary : Reporting to the Operations Manager, the Import Operations Specialist in the international freight forwarding industry is responsible for managing the end-to-end process of shipping goods across borders. This includes coordinating the import of cargo, ensuring compliance with customs regulations, and maintaining accurate documentation. The agent liaises with customers, carriers, and other stakeholders to provide timely updates on shipment status, resolve any issues, and optimize routes for efficiency. They also handle booking and scheduling transportation, preparing shipping and customs documentation, and ensuring that all goods are properly tracked and delivered according to customer expectations. Customer service is a key responsibility, as the agent must address inquiries, provide solutions to shipping challenges, and maintain strong client relationships.
Benefits :
What You’ll Do :
Shipment Coordination:
Customs Compliance:
Documentation Management:
Customer Service:
Cost Management:
Tracking and Reporting:
Problem Resolution:
Operational Process Improvement:
What You’ll Need :
Physical Demands :
Who we are:
CLASQUIN is a multinational, mid-cap “Pure Player” company in the International Freight Management sector. It is currently the only market operator able to offer the services of a multinational combined with the advantages of a mid-cap company, as we are reliable, responsive, able to customize based on customer needs, creativity, innovation, and more. This unique positioning, is reinforced by its sound fundamentals: its expert and committed team members, our international network, our integrated IT tools, all of which present very high barriers for any new competitors. For more than 40 years, CLASQUIN has managed import and export flows, mainly between Western Europe and overseas, in particular the Asia-Pacific and North America. A pioneer on the Europe-Asia route, CLASQUIN has a strong presence in the Asia-Pacific, via its network of 22 offices. More recently, CLASQUIN has also grown its business in the Near and Middle East, as well as in Northwest and sub-Saharan Africa.
Visit our website at: Clasquin, the global expert in international transport and logistics
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