ROBO is a fast-growing IT managed service provider (MSP). We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you are looking for a chance to grow and thrive on technical challenges to solve, we-re your dream come true.
ROBO is founded on its 6 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, Adapt and Overcome, A positive energetic environment brings life to work! ROBOs live out the core values every day and are fanatical about providing the best customer service. At ROBO we are passionate about our employees, helping them develop their skills and knowledge to reach beyond their potential.
We are seeking a skilled, reliable and action-oriented IT Technician to join our team in Midland, TX. This hybrid role involves working both from your home office and at client locations. The On-Site Support Specialist will work closely with our clients to close tickets and projects in an urgent manner, while seeking out additional opportunities to provide value. This person will spend approximately half of their time on-site with our clients, and is the face of our organization, becoming a trusted partner with those we serve. This role requires someone who is prepared, organized and documents their work in order to be successful. This role will also be responsible for setting up desktops and laptops, providing basic IT support, and assisting the Helpdesk team at the ROBO office as needed.
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