Location : Houston (Katy Freeway) or Canonsburg, PA
Schedule : Hybrid (Combination of in-office and work from home)
Work from Home : Mondays and Fridays
In-office : Tuesdays, Wednesdays, Thursdays
Hours : 8 AM to 5 PM local time
The Enterprise Physical Security Administrator will be responsible for the development, implementation, coordination, maintenance, and monitoring of enterprise-wide physical security and safety policies, procedures, and guidelines to protect employees, information, assets, and the company's reputation.
Key Responsibilities :Help Desk Ticketing : Review, prioritize, and respond to facility requests submitted through the automated Help Desk system.
Badge and Site Access Management : Process various types of badges and site access requests, including taking pictures, creating, printing, shipping, and distributing badges to employees and customers.
Physical Security Supplies Management : Manage the inventory of physical security supplies (keys, badge holders, HID cards, printer ribbons, etc.).
Facility Access Management : Oversee access for offices, data centers, POPs, huts, and Colo facilities.
Reporting : Run daily access system reports for managers and ensure compliance with company standards.
Incident Tracking and Resolution : Track and report on access incidents and troubleshoot access control systems, escalating to vendors when necessary.
Preventive Maintenance and Repairs : Coordinate preventive maintenance and repairs for CCTV and access control systems with internal teams and vendors.
User Access Management : Review and grant local users access to open doors remotely, using appropriate security protocols.
Proficient Computer Skills : Experience working with office security equipment, badge printers, and various software applications, including Word, Outlook, PowerPoint, Excel, CRM, Door Access systems, CCTV software, etc.
Organizational Skills : Ability to manage multiple tasks simultaneously and efficiently.
Attention to Detail : Ability to maintain accurate records and manage security systems with a keen eye for detail.
Interpersonal and Communication Skills : Strong communication skills for working with internal teams, vendors, and employees.
Network Troubleshooting : Ability to troubleshoot access control network issues.
Customer Service Skills : Provide high-quality support to internal customers, addressing issues and providing solutions.
Ability to Work Independently : Capability to handle tasks with minimal supervision in a fast-paced environment.
Preferred Education : College experience is preferred.
Minimum Education : High School Diploma or GED required.
Experience : 3 to 7 years of related experience in physical security administration or related fields.
Hybrid Schedule : Set schedule with no week-to-week changes (Work from home on Monday and Friday, office on Tuesday, Wednesday, Thursday).
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