Roles and Responsibilities:
15+ years of experience in telecom network Business Process transformation and automation. (Access Networks, RF 3G,4G,5G, Microwave, Transport, IP/SDH, OSS/BSS)
Experience of leading multiple transformation projects preferably in networks/OSS space
Experience in consulting, process optimization, streamlining and transforming business process.
Advanced Word, Excel, Visio, Lucid charts, JIRA, Confluence and PowerPoint skills
Business Process documentation
flow charts, Swim lanes, use cases, ERD.
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Provide creative input on projects across a range of industries and problem statements
Identify, design, and implement automated solutions to streamline operations, enhance efficiency, and improve customer experiences
Analyze current processes to identify areas for improvement and automation.
Develop and implement automation strategies and solutions
Streamline workflows to reduce manual tasks, minimize errors, and improve efficiency.
Guide Development teams to bridge the gap between business requirements and technical requirements translation.
Streamline user stories and lead automation use case development, testing, UAT and Deployment
Help identify and implement cost-saving measures through automation
Develop working relationships with client analysts/managers, and act as trusted and reliable partner
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined areas of analysis, and structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Be a design and technology thought leader on existing and emerging technological trends
Structure presentations, documentation, request for proposal responses, and other collateral
Client or internal
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