Customer Success Specialist - Work From Home Job at Steven Lacey Concept Solutions, Los Angeles, CA

cExPL00yTnJ0QTlTWDdaM2dXTnJaSlZxekE9PQ==
  • Steven Lacey Concept Solutions
  • Los Angeles, CA

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Part time, Immediate start, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Get It Recruit - Educational Services

Barber Instructor - Remote | WFH Job at Get It Recruit - Educational Services

 ...technical skills and prepare for the State Board exam, ensuring compliance with all regulations. Engage in administrative tasks such as grading, tracking attendance, and participating in faculty meetings. Provide guidance and support to students, fostering a positive and... 

The David Wood Company

Safety Manager Job at The David Wood Company

 ...Our client is looking for an experienced Safety Manager to manage the safety program at a large power generation plant located in NYC. They will be responsible for managing, coordinating and overseeing implementation of all Safety programs and processes at the plant.... 

AJ's Fine Foods

Cake Decorator Job at AJ's Fine Foods

 ...Position Purpose: Our Cake Decorator will execute day-to-day operations in our Bakery department and provide a memorable experience to all our customers. A Cake Decorator has a keen eye for Food Safety and Sanitation and will be able to help in production and merchandising... 

Schoolforce Solutions Inc

School Social Worker Job at Schoolforce Solutions Inc

 ...We are looking for a talented School Social Worker for the summer and the 20252026 school year . Hourly Pay Range : $39-$56 Responsibilities would include: Provide social-emotional support and counseling to students in individual and group settings.... 

Mid Sioux Opportunity

Statewide Professional Development Specialist - Curriculum Design Job at Mid Sioux Opportunity

 ...successful adult education, at least two years of experience in developing new and revising existing training curriculum and advanced knowledge regarding curriculum design and teaching theory.JOB DUTIES AND RESPONSIBILITIES:~Implement CCR&R Training Policies &...