Job Description

Job Description and Duties

Under general direction, the Office Technician performs a variety of duties in support of their assigned program area.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

CDCR employees are encouraged to use their existing CDCR email address on their application.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

**Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age.

Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

**Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

**Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

• Ability to make arithmetical computations of medium level of difficulty; ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.

• Ability to evaluate situations accurately and take effective action; compile clear and comprehensive reports; deal tactfully with a wide range of inquiries; and apply specific laws, rules, and office policies and procedures.

• Ability to perform difficult clerical work; operate various office machines; type at a speed of not less than 40 words per minute from manuscript, printed or typewritten material; extrapolate information from various documents; consistently exercise a high degree of initiative, independence, and originality in performing assigned tasks; and to maintain regular attendance and be punctual.

Benefits

Free and convinient parking

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at .

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

**Statement of Qualifications Information**

A SOQ is a discussion of your experience that would qualify for this position. The SOQ should be titled "Statement of Qualifications", no more than 2 pages in length, Arial 12 font, addressing the items noted below. Please include your name and the Job Control number at the top of the SOQ. Please provide your response by numbering the question in numerical order, followed by the corresponding answer to each question.

1. What is your experience handling confidential information.
2. Describe your definition of excellent customer service and summarize how in your work experience you provided that level of service
3. Describe your experience using Microsoft Office and its applications.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  Typing certificates are required for this classification. State departments will only honor typing certificates issued within the last four years and certified from a five (5) minute typing test that meets the CalHR requirements, with a minimum of 40 words per minute. Typing certificate must be included at the time of submission or your application may be screened out. Please contact your local America’s Job Center of California to make an appointment to take a typing test.

• Statement of Qualifications -

  All interested candidates must submit a  Statement of Qualifications  in order to be considered for this position. Applicants who fail to submit or submit incorrectly the Statement of Qualifications as directed below will be eliminated from the selection process. A notation or reference to other materials such as a resume or cover letter will not be considered and will not be substitutes for the Statement of Qualifications. 

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